We would love to hear from you.
You do not need to have everything worked out before getting in touch. Most people who contact us are simply wondering where to begin — and helping you find that clarity, at whatever pace feels right, is exactly what we are here for.
Tell us a little about what is happening
These answers help us make the first conversation more personal, more useful, and more focused on the support you actually need.
How can we help?
There is no commitment, no pressure, and no obligation of any kind. Simply a warm and honest conversation about how we might be able to help.
Care Enquiries
020 3805 3331
Talk to Sharlean or one of our team about your situation.
Sharlean (Founder)
sharlean@personalpromisecare.co.uk
Direct line to our founder for more detailed enquiries.
General Enquiries
info@personalpromisecare.co.uk
General questions, reply within one working day.
Office Hours
Monday to Friday, 9am – 5pm
Outside these hours our line is diverted — whether you are an existing client or getting in touch for the first time, you will always reach a member of our team.
Join the Personal Promise family — and make a real difference every day
We are always on the lookout for warm, compassionate carers who see this work as a privilege, not just a job.
At Personal Promise Home Care, our carers are at the heart of everything we do. We are not looking for just anyone — we are looking for people who genuinely care. People who understand that this is not just a job. It is a privilege.
If you are warm, compassionate, and committed to making a real difference to the lives of the people you support, we would love to hear from you.
Where we provide care
North London and the surrounding areas — Barnet, Finchley, Hendon, Hampstead, Highgate, Muswell Hill and beyond.
Barnet & North Barnet
- Barnet
- High Barnet
- New Barnet
- East Barnet
- Friern Barnet
- Brunswick Park
- Whetstone
- Totteridge
- Woodside Park
- Cockfosters
- Hadley Wood
- Arkley
Finchley
- Finchley
- North Finchley
- East Finchley
- West Finchley
Hendon, Mill Hill & Edgware
- Hendon
- Hendon Central
- West Hendon
- Mill Hill
- Edgware
- Burnt Oak
- Colindale
- Brent Cross
Hampstead & Golders Green
- Hampstead
- West Hampstead
- Hampstead Garden Suburb
- Golders Green
- Temple Fortune
- Cricklewood
Highgate, Muswell Hill & Crouch End
- Highgate
- Muswell Hill
- Hornsey
- Crouch End
Southgate & Palmers Green
- Southgate
- Palmers Green
Not sure if we cover your area? Give us a call — we are always happy to help.
See the full areas pageWhere to find us
Our head office is in North London — but we provide care across North London and the surrounding areas.
Head Office
Building 3, North London Business Park, Oakleigh Road South, London, N11 1GN
Feedback, Compliments, and Complaints
We are committed to being open and honest. We uphold the Duty of Candour — you will never be left wondering.
Share your experience
Kind words keep our team going and help us know what is working well.
Send FeedbackRaising a concern
If something does not feel right, please speak to us. We will always make time to listen and work to find the right solution.
Contact UsPersonal Promise Home Care aligns with the CQC Single Assessment Framework. You can raise concerns directly with CQC at any time. Visit CQC Website