Visiting Care
Assistance with personal hygiene, medication, and daily tasks at times that suit your lifestyle.
- Support for adults aged 18-65 and 65+.
- Minimum one-hour visits for unhurried support.
- Focus on maintaining independence and daily skills.
Care That is a Promise, Not Just a Profession
If the care we provide is not good enough for our own family, it is not good enough for those we support.
Explore Our Services 5.0
Relationship-led home care across North London boroughs. 
FIND THE RIGHT SUPPORT
Flexible Care Options for Your Needs
We offer a range of specialized support packages designed to encourage an independent and settled life.
Live-in Care
A sustainable alternative to residential care, allowing you to stay in the comfort of your own home.
- 24/7 support from a dedicated care professional.
- Tailored care plans that respect your routines and privacy.
- Assistance with personal care, housekeeping, and companionship.
Respite Care
Thoughtful, short-term support that gives regular carers the peace of mind to take a break.
- Reliable cover for family members and primary caregivers.
- Maintains the same high standards of personalized care.
- Available for short-term or planned intervals.
OUR PROCESS
A Simple Pathway to Personalised Care
We operate a pathway of support to independence, ensuring you feel empowered every step of the way.
Initial Conversation
Reach out to discuss your needs. We’ll provide guidance on our services and how we can best support your aspirations.
Comprehensive Assessment
We conduct a detailed initial assessment to develop a personalized care plan that reflects your unique life experiences and preferences.
Relationship-Led Support
We match you with the right care professional and begin delivering unhurried, compassionate care that promotes your wellbeing and independence.
Why Families Trust Our Promise
01
The PROMISE Standard of Care
Our core values—Personal, Respect, Our Promise, Meaningful, Integrity, Supporting Life, and Excellence—guide every decision we make.
02
Unhurried, Minimum One-Hour Visits
We believe meaningful care takes time. Our visits are at least one hour to ensure thoughtful, attentive support that focuses on the whole person.
03
Relationship-Led & Consistent
We prioritise continuity of care, matching you with familiar care professionals who take the time to truly understand your life story.
04
Supporting Independence & Wellbeing
Our goal is to help you remain an active participant in your own life, maintaining your skills, confidence, and community connections.
05
Founder-Led with Expert Oversight
Led by a manager with 15+ years of experience and a track record of CQC "Outstanding" leadership, ensuring the highest standards of safety and care.
06
Transparent & Accountable Support
We operate with honesty and integrity, upholding the Duty of Candour and working in close partnership with families and professionals.
OUR VALUES
The Heart of Our Service
At Personal Promise Home Care, our values aren't just words—they are the foundation of every interaction.
Get in Touch
Let’s Talk About Your Care Journey
We focus on providing privately funded care and support for individuals using direct payments. Reach out to discuss how we can support your independence.
Office Hours
- Monday - Friday 9:00 AM - 6:00 PM
- Saturday 10:00 AM - 4:00 PM
- Sunday Closed
Emergency support available 24/7 for existing clients